Counselling
Counselling can give people an opportunity to explore various aspects of their life and feelings, talking freely and openly in a way that is rarely possible with family and friends. Feelings such as anger, anxiety, grief and embarrassment can become very intense and counselling offers an opportunity to discuss these. Counselling can help people develop a better understanding of their situation and so initiate change.
Welfare advice staff include experienced and qualified counsellors who offer a telephone counselling service. People using this service include those who have been bereaved, experienced ill-health or who have an addiction of some nature that they are looking to resolve, those who are caring for sick or dependant relatives, or who are experiencing stress in their work or personal lives, or relationship or financial problems.
After an initial telephone contact with a counsellor, it may be appropriate to agree telephone contact on a weekly basis for a period of time. In some cases this may result in the counsellor visiting you at home. If it is agreed that more frequent face-to-face counselling could be beneficial, this may be arranged with a counsellor registered with the British Association of Counsellors and Practititioners in your area.
Call 0845 6039057 any time if your need is urgent or contact a member of the Welfare advice team during normal office hours.
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