2025 Impact Report published

LionHeart has published its latest Impact Report, showing how we've supported RICS professionals and their families during 2024/25.
Over the last few years, we've seen unprecedented demand for our help, with cases more than doubling over the last six years.
The latest report showed that:
- In 2024/25, on average, our support services team was helping 153 different people on any given day during the year
- We approved over £420,000 in grants to those facing financial crisis, supporting more than 200 people
- We had increased numbers using the counselling service and legal advice helpline
- We supported hundreds of APC candidates
- More than one in 10 of our helpline callers rang due to poor mental health, including stress, anxiety and depression
- 12% were surveyors worried about redundancy and unemployment, or in need of other employment advice.
LionHeart CEO Phil Sparke said: “The publication of our annual impact report is always a proud moment for LionHeart and the team behind it. It’s a chance for us to step back and reflect on the work we have done and, most importantly, on the lives we’ve had an impact on over the year.
“The facts and figures in this report are something we can look at with pride as a staff team, knowing that we’ve been able to make a difference. But, really, it is the words from the people we’ve supported that are most rewarding - people just like you, who happen to have hit a bump in the road, and needed somewhere to turn.
“We’ve helped people facing illness or bereavement, given grants to those in financial crisis, and given thousands of hours of support, advice and counselling. We’ve listened, and empathised with people facing the worst of times - and celebrated with them when things have turned a happier corner.
“As we reflect on our year, we must acknowledge that it is only possible with you, the wider surveying community. The sense of ‘by surveyors, for surveyors’ goes back to the very origins of LionHeart over 126 years, and it is your support that allows us to keep doing what we do, now and in the future.”
Can you support our work?
As a charity, we can only keep doing what we do, now and in the future, with the continued generosity of our supporters. Please consider making a donation to ensure we’re there to help even more surveyors and their families through life’s challenges.