Better presentation skills

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If the thought of delivering a presentation has your heart racing and your mouth drying up, then this one hour  webinar is for you. It will help you to overcome your presentation nerves and become more confident when it comes to speaking in public or delivering a presentation online.

Ideal for anyone that wants to be a more confident presenter or who wants to learn some of the secrets behind a well-structured presentation, the webinar will include:

• Overcoming nerves & changing beliefs
• The physiology behind presenting
• Effective presentation structure
• The use of influential language in presentations
• Tailoring your presentations to your audience
• The effective use of visual aids

Categories: Post APC, APC, Career & Personal Development

Better skills for business

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Get better skills for business with this career-boosting one hour webinar, aimed at those professionals who have taken on more responsibility for business development or growing revenue streams from an existing client base.

It will cover the kind of skills that give you a more confident footing in the workplace and will touch upon:

• How to improve your questioning skills
• Getting better at identifying your client's "drivers"
• Qualifying commercial opportunities
• Delivering your value proposition

Categories: Post APC, APC, Career & Personal Development

Boosting your resilience

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What is resilience and why is it such an important part of wellbeing? In this 60-minute webinar, developed specially for LionHeart by a chartered surveyor, we'll start by looking at what resilience is and what means to you - and the key components to becoming a more resilient individual. What are the early signs that that your resilience is being tested and, most importantly, what are the ways you can help build - and maintain - good levels of resilience?

We will cover:

• What is resilience?
• The 7 C's of resilience
• The impact of boundaries, values and perspective
• Signs your resilience is being tested
• Tools and techniques to build - and maintain - resilience

Categories: Health & Wellbeing, APC, Career & Personal Development

Breathe well, live well

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The breath is often described as the 'remote control' for the nervous system and this webinar will explain why. You'll learn some quick and easy breathing practices you can use at any time to help you relax, regain balance or even release anger.

Categories:  APC, Career & Personal Development, Health & Wellbeing

Building your confidence

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Confidence can often feel elusive and, just when you think you have it nailed, it slips away. Confidence is a learned behaviour and like a muscle needs to be regularly exercised, honed and free to flex occasionally.

Who is it for?

Many of us could do with a confidence boost at some point in our lives. Whether you're working towards your APC, looking to make the next step up the career ladder, or possibly returning to work after some time out of the workplace, this one-hour workshop is full of tricks and tips to help you build your confidence levels.

What's covered?

• What is confidence?
• Why the 'comfort zone' is not comfortable!
• How to build confidence levels
• Maintaining confidence
  

Categories:  APC, Career & Personal Development, Health & Wellbeing

Building your own brand

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A 60 minute webinar that will really help you understand the importance of building your own brand to boost your career.

It will help you to define and understand where your personal value lies, how to build your profile in an organisation and develop a professional network that benefits both you and your employer.

What we'll cover:

• The importance of building your brand
• Defining your professional Value Proposition
• Identifying your internal "stakeholders"
• Adding value to build your internal network.    

Categories: Post APC, APC, Career & Personal Development

Better communication skills

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Also available as Communication Skills (for students and apprentices)

Effective communication can make a huge difference to your work and relationships, including business and personal.

To communicate well, you need to be able to listen well - and understand your own preferred style of communication.

 This one-hour webinar explores what makes communication successful and how to apply it in different situations.

What's covered? 

 Personality profiling

• Understanding the four personality styles and how they affect your interactions
• Knowing how to flex your preferred communication style to elicit best results

The Mehrabians principle of effective communication 

• Effective / Ineffective communication
• The three V's of communication
• Tone, pitch, pace, and inflection 
• Passive and assertive language

Listening skills 

• Recognise active and passive listening, and how it affects communication and relationships
• Explore the barriers to active listening - and how to overcome them

Categories: Post APC, APC, Career & Personal Development, Students & Apprentices

Creating a positive mindset

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Only available in our webinar library

Emotions are a vital part of our everyday lives, and by increasing our emotional intelligence and applying strategies to maintain emotional balance, we give ourselves the best possible chance to make whatever changes we need, to help us maintain a positive mindset.

This webinar aims to: 

• define what we mean by mind and emotions
• look into the impact of change
• look at the difference between conscious and subconscious decisions
• look at how we are using up our energy with the emotional energy matrix
• look at how to keep our minds positive by using question based thinking.

Categories: APC, Health & Wellbeing

Cross-cultural communication

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Communication makes the world go round, but what is cross cultural communication and how do we navigate it successfully in a business context?

This one-hour webinar will give you a start when it comes to understanding more about culture and how cultural values affects people and businesses around the world.

What we'll cover: 

• Defining culture
• Understanding how culture affects individuals & businesses
• Exploring "Business Culture"
• Hofstede's 6 Cultural dimensions
• Doing business around the world - business etiquette

Categories: Post APC, APC, Career & Personal Development

Effective time management

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How often do you look at the clock and wonder where the hours went - except the to-do list doesn't seem to have changed much?

This short webinar will offer bite-sized time management tools and techniques to leave you feeling less frazzled and more organised. 

 The 60-minute webinar will help you learn:  

• Benefits of being organised
• Barriers which keep you from managing your time
• Difference between important and urgent
• How to schedule time for important events
• Time management tools and techniques

A 30 minute version is available in our webinar library

Categories: APC, Career & Personal Development

Improve your work life balance

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A better work life balance is what many of us strive for when it seems like there simply aren't enough hours in the day to juggle the various responsibilities and demands on time.  

Although many more people have found themselves working from home over the past couple of years, initially due to Covid-19 and lockdown restrictions, it's important to remember that working from home doesn't automatically equal a good work-life balance!

An increased move to flexible/hybrid working will have undoubtedly blurred boundaries for many people, especially if you've been working from your dining table or are always tempted to answer that one last email before you log off.

This 60-minute webinar aims to help you find a healthy and sustainable balance between work and leisure. You'll explore ways to manage that balance so you can be more effective, productive and engaged in all areas of your life, both at home and at work.

What's covered?

• What is work life balance?
• Misconceptions and assumptions of work life balance
• The work life balance equilibrium
• How to use the work life wheel to consider the different areas of your life - and assess what is off balance for you
• Work life balance and the importance of self care

Categories: Post APC, APC, Career & Personal Development, Health & Wellbeing

Managing difficult conversations

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We've all experienced conversations we would really rather not have. But sometimes it's vital to have those conversations in order to resolve a problem or move a situation forward. This webinar aims to help people develop skills and confidence around managing difficult conversations, understand the awkward emotions that sometimes go with them, and how to effectively prepare for them in the future.

What we'll cover:

• What makes a conversation difficult - both in and out of the workplace?
• Why do we avoid these types of conversations?
• Understanding the impact of attitudes and behaviours on challenging conversations
• How to prepare yourself for a conversation you know is going to be challenging
• Key takeaways to managing difficult conversations in future

Categories:  Career & Personal Development, APC, Post APC

Moving on from setback or disappointment

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Only available in our webinar library

"It's not about the falling down, but how you get up..." One of our counsellors explains some of the CBT techniques and principles they use to help clients move on from a setback or disappointment, such as APC referral.

Categories:  APC, Health & Wellbeing

Supercharge your wellbeing

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Developed by a chartered surveyor, this webinar aims to help you supercharge your wellbeing while studying for your APC and throughout your career.

Just like a top athlete can't perform at their best when they have a cold, injury or are not focused, surveyors can't be at their best when their wellbeing isn't looked after properly - and in the worst cases, ignoring your wellbeing can lead to stress and burnout 

But it's not all about eating healthily or taking vitamins either...

You'll learn:

• Tools and techniques to bring positivity and calm to your working environment
• How to look after your wellbeing while working or studying hard 
• Creating a support network to help young professionals deal with the stresses the industry brings

Categories: Post APC, APC, Career & Personal Development, Health & Wellbeing

Wellbeing for APC referral

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Only available in our webinar library

Being referred at your final APC assessment can knock you for six, and it's quite common to feel dejected, disappointed and even angry with yourself after all your hard work.

Our special one-hour webinar will give you practical tips to move forward successfully - while looking after your wellbeing at the same time. It's worth remembering that roughly a third of all candidates fall at this hurdle, and some of the most successful chartered surveyors have been exactly where you are now.

Delivered by LionHeart ambassador and chartered surveyor Natasha Collins MRICS, who was referred at her own first APC after working herself to the point of mental and physical exhaustion, the webinar will include:

• Natasha's own experiences and how she moved forward
• Tips from the LionHeart counselling team about managing disappointment, issues with self-esteem and using some of the principles of CBT to manage worries
• What support can you expect from RICS and how to manage next steps, with advice from an RICS representative 

Categories: APC