Call the LionHeart Helpline

UK: 0800 009 2960 or +44 (0)121 289 3300

Request a callback

Close

LionHeart 2021 Impact Report published

IR News graphic
20-09-2021

LionHeart has published its latest annual Impact Report, showing how we continued to support surveyors and their families all over the world through difficult times - especially as the Covid-19 pandemic continued to affect every aspect of life.  

Writing in the foreword of the 2021 LionHeart Impact Report, chief executive Davina Goodchild says: "There won't have been a member of the surveying community across the globe whose lives were not touched in some way by the events of the past year or so. Never has our mission to deliver advice that matters and support that counts been more important, and together our team has supported people financially, emotionally and practically through a year quite unlike any other. 

"We've supported people through illness, through redundancy, through tough times at home and at work - through any kind of challenge really, and hopefully in many of those cases our timely support has helped to prevent those challenges from spiralling into a crisis." 

Figures highlighted in the report show that:  

  • 30% of calls to our helpline were driven by Covid-19 
  • Nine in 10 of those callers received at least one service from us 
  • Almost a third of our callers went on to receive counselling from us 
  • 29% were supported financially 
  • 15% were suffering from stress or mental ill health 
  • One in 10 requested legal advice - often driven by concerns over employment law and redundancy 

As the world of work was transformed dramatically and many of us found ourselves working at home and possibly feeling isolated, we worked hard to develop and expand our range of webinars to support people's wellbeing, personal and career development throughout these challenging months. We saw demand for these soar, and we delivered almost 250 sessions for individuals and partner firms to a record number of attendees all over the world. 

Describing the year as "unprecedented in the history of the charity", chairman of the board, Peter McCrea FRICS, said: "By strong teamwork we not only maintained 'business as usual' but indeed expanded our output in many areas to cope with increased demand. 

"We very much took the view that if ever there was a period that we would need to be there for the surveying family, this was it. As one grateful beneficiary put it, 'LionHeart always has your back'. Indeed so. 

"I must thank the staff team and wider LionHeart team - trustees, ambassadors, our donors and supporters - for everything they've done in the last 12 months.  

"Together, we've ensured that LionHeart has been there when needed - cometh the hour, cometh the charity." 

Download the full 2021 Impact Report here

thumb

 

Can you support our work? 

As a completely independent charity, we rely solely on donation income to fund our work. Last year was particularly tough for so many people and so your donations have never been more important to us - every pound you can spare is spent directly on providing expert support to people just like you, when they need it most.  

You can make an online donation to support LionHeart's work here 

Alternatively, you can tick the box to include a donation to us when you come to renew your RICS membership. 

Thank you for your generosity! 

Latest Posts

2024
October
5th - RICS Lifetime Achievement award for former chair
September
25th - 125 year anniversary marked - where it all began
9th - LionHeart makes new board appointments
4th - LionHeart's first ever associate board members conclude terms
July
19th - LionHeart reassurances following EAP revelations
9th - Anniversary fundraising challenge raises thousands of pounds for LionHeart
June
17th - OBE honour for outgoing chair
11th - LionHeart announces new chair of Board
7th - LionHeart marks 125 year milestone
3rd - 2024 LionHeart Impact Report published
April
12th - 10 little ways to cut stress
9th - Countdown to 125 Anniversary Challenge
March
7th - LionHeart appoints new CEO
February
13th - Celebrating 125 years of LionHeart
January
3rd - 10 things to STOP doing this year
2023
December
20th - 2023
14th - LionHeart kicks off 125th anniversary year
November
16th - Can you support LionHeart's 2023 Christmas hamper appeal?
1st - Men's Health Month
October
23rd - LionHeart vice chair wins ambassador award
17th - Trio of trustees shortlisted for award
September
11th - RICS chief exec speaks at LionHeart office opening
August
29th - LionHeart CEO to step down
23rd - LionHeart signs 50th corporate partner
July
12th - Corporate Bushtucker Trail challenge raises £8K for LionHeart
3rd - LionHeart has moved!
June
26th - 2023 LionHeart Impact Report published
9th - Farewell to trustees with combined 27 years' service
April
6th - LionHeart announces new financial education partner, nudge
5th - Stress at work "an almost constant thing"
March
8th - RICS Matrics Gives 5 for LionHeart
6th - Neurodiversity Celebration Week programme
January
25th - Talking Children's Mental Health
5th - 23 ways to be kind to yourself in '23
2022
December
21st - LionHeart's 2022
14th - New board members join LionHeart
November
8th - Support our Christmas 2022 Hamper Appeal
October
19th - New trustees wanted
September
9th - The death of Queen Elizabeth II
8th - New associate board members appointed
August
22nd - Building a successful career - webinar series
July
21st - LionHeart features on Surveyor Hub podcast
7th - 2022 Impact Report published
June
22nd - Add your voice to our focus groups
May
23rd - SDL & Countrywide in Route 66 fundraising head-to-head
3rd - Get connected this Mental Health Awareness Week!
April
12th - Ukraine war
March
31st - Stress Awareness Month 2022
2nd - Support through war in Ukraine
February
1st - Follow Your LionHeart
January
10th - It's time to talk - 2022
2021
December
22nd - LionHeart's 2021 in review
9th - Generous donation to LionHeart following BlueBox sale
7th - 6 things to understand about grief
November
16th - Christmas hamper appeal 2021
10th - New RICS president pledges support for LionHeart
2nd - New streamlined global access to counselling
September
23rd - Mental health and... happiness at work
20th - LionHeart 2021 Impact Report published
14th - World Mental Health Day 2021
6th - Launch of new youth counselling service
August
12th - LionHeart grants
July
1st - LionHeart board chair to serve second term
June
17th - Men, and asking for help
8th - SDL Surveying do 5K May for LionHeart
May
13th - Mental health and... nature
7th - New wellbeing webinar for referred APC candidates
6th - Mental Health Awareness Week
March
23rd - LionHeart helps get paralysed dad home
17th - Join us for Stress Awareness Month 2021
9th - Generous legacy of LionHeart founder's great grandson
February
24th - Mental health and... lockdown
January
26th - New Post-APC webinar range officially launched
6th - Join LionHeart this Time to Talk day
5th - 7 ways to stay positive (even if you don't feel like it)
2020
December
22nd - Reflecting on 2020
1st - 5 ways to support LionHeart
November
25th - Can you be a Christmas Party Hero?
19th - Looking after yourself
16th - 2020 LionHeart Christmas hamper appeal
12th - Brand new support for surveying students & apprentices
October
15th - Join the conversation
September
29th - World Mental Health Day 2020 online programme
22nd - LionHeart 2020 Impact Report released
14th - LionHeart shortlisted for two awards
August
25th - Video
July
15th - The Covid-19 crisis - our impact so far
June
17th - LionHeart's (virtual) summer fundraising challenge
9th - Black Lives Matter
1st - New trustees appointed to LionHeart board
May
20th - Mental health and ... mindfulness & meditation
14th - Fundraiser James's solo half marathon for LionHeart
11th - Free daily webinars for Mental Health Awareness Week
5th - Giving Tuesday Now
April
3rd - Working from home - Top tips
March
23rd - Preparing for Covid-19 demand
16th - LionHeart response to Covid-19
February
27th - Mental health and... social media
January
23rd - Mental health and... money worries
22nd - LionHeart among charities who supported almost half a million people
2nd - Back to work blues?
2019
December
12th - Mental health and... Christmas
November
12th - Mental health and... sleep
October
23rd - LionHeart partnering on EG mental health project
18th - Mental health and... menopause
1st - LionHeart trustee in RICS mental health video
August
21st - Mental health and... physical ill health & disability
15th - Support for new parents returning to work
July
17th - Mental health and... LGBT+
9th - Podcast
June
17th - Mental health and... talking therapies
13th - Changing Times, Changing Minds
May
16th - Mental health and... family
April
10th - Mental health and... medication
February
5th - Children's mental health & families
January
21st - Blue Monday?