Call the LionHeart Helpline

UK: 0800 009 2960 or +44 (0)121 289 3300

Request a callback

Close

LionHeart 2021 Impact Report published

IR News graphic
20-09-2021

LionHeart has published its latest annual Impact Report, showing how we continued to support surveyors and their families all over the world through difficult times - especially as the Covid-19 pandemic continued to affect every aspect of life.  

Writing in the foreword of the 2021 LionHeart Impact Report, chief executive Davina Goodchild says: "There won't have been a member of the surveying community across the globe whose lives were not touched in some way by the events of the past year or so. Never has our mission to deliver advice that matters and support that counts been more important, and together our team has supported people financially, emotionally and practically through a year quite unlike any other. 

"We've supported people through illness, through redundancy, through tough times at home and at work - through any kind of challenge really, and hopefully in many of those cases our timely support has helped to prevent those challenges from spiralling into a crisis." 

Figures highlighted in the report show that:  

  • 30% of calls to our helpline were driven by Covid-19 
  • Nine in 10 of those callers received at least one service from us 
  • Almost a third of our callers went on to receive counselling from us 
  • 29% were supported financially 
  • 15% were suffering from stress or mental ill health 
  • One in 10 requested legal advice - often driven by concerns over employment law and redundancy 

As the world of work was transformed dramatically and many of us found ourselves working at home and possibly feeling isolated, we worked hard to develop and expand our range of webinars to support people's wellbeing, personal and career development throughout these challenging months. We saw demand for these soar, and we delivered almost 250 sessions for individuals and partner firms to a record number of attendees all over the world. 

Describing the year as "unprecedented in the history of the charity", chairman of the board, Peter McCrea FRICS, said: "By strong teamwork we not only maintained 'business as usual' but indeed expanded our output in many areas to cope with increased demand. 

"We very much took the view that if ever there was a period that we would need to be there for the surveying family, this was it. As one grateful beneficiary put it, 'LionHeart always has your back'. Indeed so. 

"I must thank the staff team and wider LionHeart team - trustees, ambassadors, our donors and supporters - for everything they've done in the last 12 months.  

"Together, we've ensured that LionHeart has been there when needed - cometh the hour, cometh the charity." 

Download the full 2021 Impact Report here

thumb

 

Can you support our work? 

As a completely independent charity, we rely solely on donation income to fund our work. Last year was particularly tough for so many people and so your donations have never been more important to us - every pound you can spare is spent directly on providing expert support to people just like you, when they need it most.  

You can make an online donation to support LionHeart's work here 

Alternatively, you can tick the box to include a donation to us when you come to renew your RICS membership. 

Thank you for your generosity! 

Latest Posts

2024
February
13th - Celebrating 125 years of LionHeart
January
3rd - 10 things to STOP doing this year
2023
December
20th - 2023
14th - LionHeart kicks off 125th anniversary year
November
16th - Can you support LionHeart's 2023 Christmas hamper appeal?
1st - Men's Health Month
October
23rd - LionHeart vice chair wins ambassador award
17th - Trio of trustees shortlisted for award
September
11th - RICS chief exec speaks at LionHeart office opening
August
29th - LionHeart CEO to step down
23rd - LionHeart signs 50th corporate partner
July
12th - Corporate Bushtucker Trail challenge raises £8K for LionHeart
3rd - LionHeart has moved!
June
26th - 2023 LionHeart Impact Report published
9th - Farewell to trustees with combined 27 years' service
April
6th - LionHeart announces new financial education partner, nudge
5th - Stress at work "an almost constant thing"
March
8th - RICS Matrics Gives 5 for LionHeart
6th - Neurodiversity Celebration Week programme
January
25th - Talking Children's Mental Health
5th - 23 ways to be kind to yourself in '23
2022
December
21st - LionHeart's 2022
14th - New board members join LionHeart
November
8th - Support our Christmas 2022 Hamper Appeal
October
19th - New trustees wanted
September
9th - The death of Queen Elizabeth II
8th - New associate board members appointed
August
22nd - Building a successful career - webinar series
July
21st - LionHeart features on Surveyor Hub podcast
7th - 2022 Impact Report published
June
22nd - Add your voice to our focus groups
May
23rd - SDL & Countrywide in Route 66 fundraising head-to-head
3rd - Get connected this Mental Health Awareness Week!
April
12th - Ukraine war
March
31st - Stress Awareness Month 2022
2nd - Support through war in Ukraine
February
1st - Follow Your LionHeart
January
10th - It's time to talk - 2022
2021
December
22nd - LionHeart's 2021 in review
9th - Generous donation to LionHeart following BlueBox sale
7th - 6 things to understand about grief
November
16th - Christmas hamper appeal 2021
10th - New RICS president pledges support for LionHeart
2nd - New streamlined global access to counselling
September
23rd - Mental health and... happiness at work
20th - LionHeart 2021 Impact Report published
14th - World Mental Health Day 2021
6th - Launch of new youth counselling service
August
12th - LionHeart grants
July
1st - LionHeart board chair to serve second term
June
17th - Men, and asking for help
8th - SDL Surveying do 5K May for LionHeart
May
13th - Mental health and... nature
7th - New wellbeing webinar for referred APC candidates
6th - Mental Health Awareness Week
March
23rd - LionHeart helps get paralysed dad home
17th - Join us for Stress Awareness Month 2021
9th - Generous legacy of LionHeart founder's great grandson
February
24th - Mental health and... lockdown
January
26th - New Post-APC webinar range officially launched
6th - Join LionHeart this Time to Talk day
5th - 7 ways to stay positive (even if you don't feel like it)
2020
December
22nd - Reflecting on 2020
1st - 5 ways to support LionHeart
November
25th - Can you be a Christmas Party Hero?
19th - Looking after yourself
16th - 2020 LionHeart Christmas hamper appeal
12th - Brand new support for surveying students & apprentices
October
15th - Join the conversation
September
29th - World Mental Health Day 2020 online programme
22nd - LionHeart 2020 Impact Report released
14th - LionHeart shortlisted for two awards
August
25th - Video
July
15th - The Covid-19 crisis - our impact so far
June
17th - LionHeart's (virtual) summer fundraising challenge
9th - Black Lives Matter
1st - New trustees appointed to LionHeart board
May
20th - Mental health and ... mindfulness & meditation
14th - Fundraiser James's solo half marathon for LionHeart
11th - Free daily webinars for Mental Health Awareness Week
5th - Giving Tuesday Now
April
3rd - Working from home - Top tips
March
23rd - Preparing for Covid-19 demand
16th - LionHeart response to Covid-19
February
27th - Mental health and... social media
12th - Expanded webinars range for 2020
January
23rd - Mental health and... money worries
22nd - LionHeart among charities who supported almost half a million people
2nd - Back to work blues?
2019
December
12th - Mental health and... Christmas
November
25th - Please support our 2019 Christmas hamper appeal!
12th - Mental health and... sleep
October
23rd - LionHeart partnering on EG mental health project
21st - Podcast
18th - Mental health and... menopause
1st - LionHeart trustee in RICS mental health video
September
24th - LionHeart's 2019 Impact Report published
August
21st - Mental health and... physical ill health & disability
15th - Support for new parents returning to work
July
17th - Mental health and... LGBT+
9th - Podcast
June
17th - Mental health and... talking therapies
13th - Changing Times, Changing Minds
May
30th - Surveyors take on Snowdon for LionHeart
16th - Mental health and... family
April
17th - Bookings open for 2019 JOH Symposium
10th - Mental health and... medication
March
26th - BPF to host mental health breakfast promoting LionHeart initiative
14th - Mental health and... work
1st - New appointments to LionHeart board
February
28th - 2019 John O'Halloran Symposium date announced
18th - What's OCD and how can we help?
14th - Mental health and... diet & nutrition
5th - Children's mental health & families
January
21st - Blue Monday?
10th - Mental health and... physical activity
2018
December
19th - 2018 Review of the Year
November
30th - Dealing with loneliness at Christmas
20th - Royal date for LionHeart
15th - Trustee Week
October
25th - Spotting and dealing with work-related stress
11th - LionHeart 2018 Impact Report published
4th - New chair of LionHeart's trustees announced
September
25th - World Mental Health Day
24th - LionHeart's online events for World Mental Health Day
10th - World Suicide Prevention Day
June
11th - The physical and mental toll of caring
May
10th - Former pro rugby player to speak at Cardiff mental health symposium
April
27th - LionHeart recruiting for new trustees
18th - Brad's marathon fundraiser for LionHeart
17th - LionHeart survey will help shape future support services
5th - Top tips to beat stress
February
28th - Auction of vintage surveying equipment raises over £6000 for LionHeart
1st - Mental health ambassadors share experiences in short film
1st - How to talk to someone you're worried about
January
15th - Auction of vintage surveying equipment will raise money for LionHeart
4th - LionHeart ambassador highlights mental health in property
3rd - Being kinder to yourself in 2018
2017
December
20th - LionHeart
18th - 10 ways to keep your cool this Christmas
November
29th - 12 reasons you should care about mental health
14th - Do you know how much you are drinking?
8th - CBRE employees raise thousands for LionHeart
6th - Support LionHeart's Christmas hamper campaign!
October
2nd - Work Life Week
September
11th - Pension Awareness Week
7th - World Suicide Prevention Day
August
14th - Tributes to 'Grandfather' of LionHeart
9th - Men twice as likely to suffer work-related mental health problems
June
28th - LionHeart's 10 steps to wellbeing with Knight Frank
8th - LionHeart helping more people than ever before
May
24th - "I hope something positive will come from dad's suicide"
18th - Mental health campaigner Jonny Benjamin to speak at Bristol Symposium
April
20th - No time limit on grief
20th - Row For James team confirmed to speak at John O'Halloran Symposium
6th - LionHeart signs up to Time to Change Pledge
March
23rd - 'Switch On' to LionHeart's new webinars
8th - Top tips this No Smoking Day
February
2nd - LionHeart working with Society of Chartered Surveyors Ireland
2nd - "Never under-estimate the power of talking"
1st - LionHeart counselling now requested by 1 in 5 people we support
January
23rd - Expanded work-related support for RICS professionals
12th - Tributes to long-serving LionHeart trustee Billy Jenkins
10th - National Obesity Awareness Week
3rd - 5 reasons to NOT make a New Year's resolution
2016
December
13th - Huge rise in the number of people supported by LionHeart
November
22nd - Emergency help for flood victims
15th - LionHeart launches festive fundraising campaign
3rd - LionHeart unveils new look and expanded services
October
19th - New wellbeing workshops for APC candidates
3rd - Could you be one of our next trustees?
September
15th - Surveyor's suicide prompts industry mental health project
June
16th - Men and stress
14th - Help shape the future of support by taking our survey
8th - A carer's story
6th - Carers' life chances being damaged by lack of support and awareness
May
26th - Mental health event remembers company MD who took his life
4th - 'Why wait for help?'
April
25th - CBRE's RICS members donate £16,680 to LionHeart
21st - Mental health symposium will remember company MD who took his life
20th - Sharing the burden of a serious illness
12th - CV mistakes and how to avoid them
March
14th - LionHeart working with LGBT networking and support group Freehold
8th - Change your habits this No Smoking Day
February
25th - Tributes to former chairman of LionHeart trustees Frederick Jones
4th - It's Time to Talk
January
25th - Countdown to 10th annual Crypt Factor
20th - How small steps add up to big health changes
7th - Should you go Dry for January?
6th - New Year divorce spike predicted
5th - Flooding victims receive help from LionHeart
4th - Financial know-how for young professionals