Preparing for Covid-19 demand

shutterstock_728094931
23-03-2020

LionHeart is gearing up for an increase in demand for financial help and other support as the impact of Covid-19 kicks in.

An emergency meeting of the board today agreed to ensure maximum flexibility in the way in which LionHeart responds to requests for help over the coming months, especially as we anticipate a number of self-employed surveyors, those working for small firms or partnerships, and also those employed for larger organisations who are in enforced isolation, will be adversely affected.

CEO Davina Goodchild said: “At LionHeart we are fortunate that the way we already support people is very bespoke, and the support team responds to need on a case by case basis. In that sense, it will be business as usual for our helpline and there will be a range of ways we can help RICS professionals around the globe affected by this pandemic.

“We are anticipating an increase in the number of people who will need support over the coming weeks and months, and we are determined to be as responsive as we possibly can. The situation is changing on an almost daily basis and we will continue to monitor and update our response accordingly.

"We are lucky to have such a supportive board of trustees who are fully prepared for us to loosen some of our current guidelines to enable us to respond as quickly as possible to those who need our help.

“All of our frontline support services are operating as usual and I am very proud of the LionHeart team who have risen to the challenge to make sure our move to remote working has no impact on the brilliant service we offer. I would urge any RICS professional who is worried about how they are going to cope during this crisis to give us a call and let us share the burden.”

Chair of the board Peter McCrea said: "My thanks to my fellow trustees for making themselves available at short notice, working remotely, for one of the most important board meetings in the history of the charity. 

"We are determined to provide a flexible framework within which the LionHeart team can operate to help the profession in these unprecedented times, while maintaining our charitable objectives.

"Never have our values of integrity, compassion, professionalism and above all flexibility been as vital as now, in our work to help our beneficiaries. The Board will continue to meet regularly for as long as it takes to see the profession through to brighter days."

Global support for Covid-19

  • Support is available to RICS professionals no matter where in the world they are based
  • Our helpline runs 9am to 5pm (UK time) but if you're calling outside these times you can leave a message. Call 0800 009 2960 or +44 121 289 3300
  • Alternatively you can email info@lionheart.org.uk and a support officer will be in touch

READ MORE: LionHeart response to Covid-19

Latest Posts

2020
April
3rd - Working from home - Top tips
March
23rd - Preparing for Covid-19 demand
16th - LionHeart response to Covid-19
February
27th - Mental health and... social media
12th - Expanded webinars range for 2020
January
23rd - Mental health and... money worries
22nd - LionHeart among charities who supported almost half a million people
2nd - Back to work blues?
2019
December
12th - Mental health and... Christmas
November
25th - Please support our 2019 Christmas hamper appeal!
12th - Mental health and... sleep
October
23rd - LionHeart partnering on EG mental health project
21st - Podcast
18th - Mental health and... menopause
1st - LionHeart trustee in RICS mental health video
September
24th - LionHeart's 2019 Impact Report published
August
21st - Mental health and... physical ill health & disability
15th - Support for new parents returning to work
July
17th - Mental health and... LGBT+
9th - Podcast
June
17th - Mental health and... talking therapies
13th - Changing Times, Changing Minds
May
30th - Surveyors take on Snowdon for LionHeart
16th - Mental health and... family
April
17th - Bookings open for 2019 JOH Symposium
10th - Mental health and... medication
March
26th - BPF to host mental health breakfast promoting LionHeart initiative
14th - Mental health and... work
1st - New appointments to LionHeart board
February
28th - 2019 John O'Halloran Symposium date announced
18th - What's OCD and how can we help?
14th - Mental health and... diet & nutrition
5th - Children's mental health & families
January
21st - Blue Monday?
10th - Mental health and... physical activity
2018
December
19th - 2018 Review of the Year
November
30th - Dealing with loneliness at Christmas
20th - Royal date for LionHeart
15th - Trustee Week
October
25th - Spotting and dealing with work-related stress
11th - LionHeart 2018 Impact Report published
4th - New chair of LionHeart's trustees announced
September
25th - World Mental Health Day
24th - LionHeart's online events for World Mental Health Day
10th - World Suicide Prevention Day
June
11th - The physical and mental toll of caring
May
10th - Former pro rugby player to speak at Cardiff mental health symposium
April
27th - LionHeart recruiting for new trustees
18th - Brad's marathon fundraiser for LionHeart
18th - LionHeart moving to Birmingham
17th - LionHeart survey will help shape future support services
5th - Top tips to beat stress
February
28th - Auction of vintage surveying equipment raises over £6000 for LionHeart
26th - Bookings open for 2018 John O'Halloran Symposium
1st - How to talk to someone you're worried about
1st - Mental health ambassadors share experiences in short film
January
24th - John O'Halloran Symposium 2018
15th - Auction of vintage surveying equipment will raise money for LionHeart
4th - LionHeart ambassador highlights mental health in property
3rd - Being kinder to yourself in 2018
2017
December
20th - LionHeart
18th - 10 ways to keep your cool this Christmas
November
29th - 12 reasons you should care about mental health
14th - LionHeart Impact Report 2017 published
14th - Do you know how much you are drinking?
8th - CBRE employees raise thousands for LionHeart
6th - Support LionHeart's Christmas hamper campaign!
October
16th - LionHeart lottery launched online
9th - LionHeart launches new will-writing webinar
2nd - Work Life Week
September
11th - Pension Awareness Week
7th - World Suicide Prevention Day
August
31st - LionHeart takes part in Wellness 17
14th - Tributes to 'Grandfather' of LionHeart
9th - Men twice as likely to suffer work-related mental health problems
July
25th - Farewell to two long-serving LionHeart trustees
June
28th - LionHeart's 10 steps to wellbeing with Knight Frank
8th - LionHeart helping more people than ever before
May
24th - "I hope something positive will come from dad's suicide"
18th - Mental health campaigner Jonny Benjamin to speak at Bristol Symposium
11th - Huge turnout for London John O'Halloran Symposium
April
20th - No time limit on grief
20th - Row For James team confirmed to speak at John O'Halloran Symposium
6th - LionHeart signs up to Time to Change Pledge
March
23rd - 'Switch On' to LionHeart's new webinars
8th - Top tips this No Smoking Day
February
16th - New trustees take up positions on LionHeart's Board
2nd - "Never under-estimate the power of talking"
2nd - LionHeart working with Society of Chartered Surveyors Ireland
1st - LionHeart counselling now requested by 1 in 5 people we support
January
23rd - Expanded work-related support for RICS professionals
12th - Tributes to long-serving LionHeart trustee Billy Jenkins
10th - National Obesity Awareness Week
3rd - 5 reasons to NOT make a New Year's resolution
2016
December
13th - Huge rise in the number of people supported by LionHeart
November
22nd - Emergency help for flood victims
15th - LionHeart launches festive fundraising campaign
3rd - LionHeart unveils new look and expanded services
2nd - Can you design LionHeart's Christmas card?
October
19th - New wellbeing workshops for APC candidates
3rd - Could you be one of our next trustees?
September
15th - Surveyor's suicide prompts industry mental health project
June
16th - Men and stress
14th - Help shape the future of support by taking our survey
8th - A carer's story
6th - Carers’ life chances being damaged by lack of support and awareness
May
26th - Mental health event remembers company MD who took his life
4th - 'Why wait for help?'
April
25th - CBRE’s RICS members donate £16,680 to LionHeart
21st - Mental health symposium will remember company MD who took his life
20th - Sharing the burden of a serious illness
12th - CV mistakes and how to avoid them
March
14th - LionHeart working with LGBT networking and support group Freehold
8th - Change your habits this No Smoking Day
February
25th - Tributes to former chairman of LionHeart trustees Frederick Jones
4th - It's Time to Talk
January
25th - Countdown to 10th annual Crypt Factor
20th - How small steps add up to big health changes
7th - Should you go Dry for January?
6th - New Year divorce spike predicted
5th - Flooding victims receive help from LionHeart
4th - Financial know-how for young professionals
4th - Planning for retirement with LionHeart
2015
December
23rd - Financial help for flooding victims still available
23rd - Merry Christmas from all at LionHeart
15th - Hosting a Christmas gathering? 10 ways to keep your cool
7th - Emergency grants available following Storm Desmond floods
November
26th - Living with a serious illness
26th - RICS London to Paris bike ride completed
20th - What are your rights as a carer?
17th - Am I an addict? 14 Questions to ask yourself
16th - RICS president’s London to Paris bike ride to benefit LionHeart
12th - What is counselling and how does it work?
4th - LionHeart’s top 10 stress-busting tips
4th - Why I am leaving a legacy to LionHeart
October
21st - Survey reveals key issues RICS members face
May
11th - The Helpfulness of Mindfulness
April
27th - LionHeart Announces All Round Increases in Service Use and Donations
Helpline 0800 009 2960           or 0121 289 3300