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LionHeart’s history spans over 100 years and has seen us develop from a traditional benevolent fund to a multi-layered, multi-faceted service delivery organisation.


From our in-house counselling service to legal advice, employment and financial support, we tailor support for each person who calls us for help, and we also offer a popular programme of training and development workshops and webinars.


We have a friendly, hard-working team who really care about the work they do and the difference they make to RICS professionals and their families. As an employer, we also pride ourselves on a real commitment to work-life balance and a fun, flexible and exciting working environment, and were recently awarded Gold Investors in People status.


We currently have the following opportunity to join the team:


Digital Projects Assistant

6 month fixed term contract

  • Are you in receipt of Universal Credit and looking for your first role in digital, data and IT?
  • Interested in working for a very supportive and friendly charity?
  • Happy to work from home with some visits to our central Birmingham office?
  • Free for the next 6 months?
Because of the way this post is funded we are only able to accept applications to this role from young people in receipt of Universal Credit. You will need to be referred by your Job Coach.


Applications are invited for an interesting and varied 6 month role supporting the delivery of digital, data and IT projects across the organisation.


Projects may include marketing support for a new students grants programme, adding content to our newly launched Instagram channel and a global mental health community, supporting our transition to SharePoint and other technology projects.


You will need: an excellent standard of written English and evidence of having studied at A-level or equivalent. An understanding of CRMs, Microsoft 365 products and social media platforms and their audiences will be useful, as will the ability to quickly adopt new technology and confidently share your knowledge with the rest of our team.

Experience in the not for profit sector is also desirable - either in a paid work or volunteer capacity.


In return we’ll offer: training and support to develop your skills. You’ll be working in two different departments alongside our friendly team.

Currently we are all working at home and we’ll loan you equipment to enable you to work from home.

As the restrictions ease there may be a requirement to attend our central Birmingham office twice a month - or more regularly if you'd prefer to work in an office setting. The office is a 10 minute walk from Birmingham New Street station.


This post will be paid at the National Living Wage.

  • Download a full job description and person specification here

How to apply:

  • Download an application form here

Applications close by 5pm on 31st August, 2021. Completed application forms should be returned to Dawn Shirley at

Helpline +44(0)121 289 3300 or 0800 009 2960 (UK Free)